Even if you aren’t selling online or taking online reservations, a “responsive” mobile-friendly website is important to the success of your business. When your only reason for having a website is so that customers can find you on the Internet, it is important that your website be mobile-friendly because “61% of people said that they’d quickly move onto another site if they didn’t find what they were looking for right away on a mobile site. The bottom line: Without a mobile-friendly site you’ll be driving users to your competition. In fact, 67% of users are more likely to buy from a mobile-friendly site, so if that site’s not yours, you’ll be missing out in a big way.”
Source: Google | Think Insights.